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Designed to scale. Structured to last. Engineered to feel seamless.

Our solutions

Everything you need to build
a high-performance hospitality brand.

Designed to scale. Structured to last. Engineered to feel seamless.

Every Element, in Sync.
Each pillar functions independently,
but when integrated,
they create a structured,
scalable hospitality ecosystem.

/thinking big?
so are we.

Handle

/the good stuff starts here.

Hospitality Lab

Strategy, concept, systems, standards,
and operational clarity.

So your teams know exactly how to deliver every day, every shift, every location.

Designed for consistency, performance,
and scalability.

[Business & Market Strategy]

[Business & Market Strategy]

[Concept Development]

[Concept Development]

[Guest Experience Innovation]

[Guest Experience Innovation]

SEE HOSPITALITY LAB

SEE HOSPITALITY LAB

/less chaos. more clarity.
that’s the brief.

Brand Alchemy

Identity with purpose. Brands with structure.

Brands that are clear, memorable, and easy
to roll out across every touchpoint.

[Brand Strategy & Identity]

[Brand Strategy & Identity]

[Creative & Visual Identity]

[Creative & Visual Identity]

[Branded Environments & Signage]

[Branded Environments & Signage]

[Photography & Videography]

[Photography & Videography]

SEE BRAND ALCHEMY

SEE BRAND ALCHEMY

/memorable wins.
every time.

F&B Innovation

Flavour meets function.

From concept to execution and operational reality, designed F&B that guests remember,
and operators can run profitably.

[Menu Development & Engineering]

[Menu Development & Engineering]

[Beverage & Bar Development]

[Beverage & Bar Development]

[Food & Kitchen Development]

[Food & Kitchen Development]

[Execution & Training]

[Execution & Training]

SEE F&B INNOVATION

SEE F&B INNOVATION

/menus that taste like your concept.
cocktails with a point of view.

Digital & Growth

More bookings. More loyalty. Less guesswork.

Web, content, social and campaigns that connect your brand to your guests from story to conversion.

[Website & Digital Experience]

[Website & Digital Experience]

[Social Media Management]

[Social Media Management]

[Marketing & Paid Strategies]

[Marketing & Paid Strategies]

SEE DIGITAL & GROWTH

SEE DIGITAL & GROWTH

/let’s make your calendar your biggest problem.

Bums on Seats Method™

Structured campaigns to fill tables, rooms, and venues.

No hype, just proven demand-generation
that keeps you full and growing.

[Search & Local Optimisation]

[Search & Local Optimisation]

[Content & SEO]

[Content & SEO]

[Reputation & Review Management]

[Reputation & Review Management]

[Paid Search & Lead Generation]

[Paid Search & Lead Generation]

[Local Link-Building Strategies]

[Local Link-Building Strategies]

SEE BUMS ON SEATS

SEE BUMS ON SEATS

/full tables. full energy.
that’s the vibe.

Not sure
where to start?

Not sure where to start?

FIND OUT MORE

FIND OUT MORE

Or

Discover the Maya 360 Method™

SE

THE SEAMLESS EXPERIENCE PLAYBOOK

Download

SE

THE SEAMLESS EXPERIENCE PLAYBOOK

Download

SD

THE SIGNATURE BY DESIGN PLAYBOOK

Download

SD

THE SIGNATURE BY DESIGN PLAYBOOK

Download

Download Maya’s free playbooks.
Built for performance-driven brands.

Or Discover the Maya 360 Method™

Download Maya’s free playbooks.
Built for performance-driven brands.

Or Discover the Maya 360 Method™️

/smart brands share the good stuff.

We had the pleasure of working with Maya Hospitality for the build and launch of Gura Gura in Covent Garden, and the results have been outstanding. From concept development to the creation of a perfectly curated menu, Eduardo and his team expertise was evident every step of the way. He tailored our beverage offerings to complement our brand, ensuring they captured the vibrant, unique essence of Gura Gura. His attention to detail, innovative approach, and understanding of the market helped us stand out in the competitive Covent Garden scene.  Our guests have been raving about the drinks ver since! We highly recommend Maya Hospitality Beverage Consulting for any business looking to create or develop their beverage program. We look forward to collaborating again in the future!

VIVEK NEGI

BARS MANAGER

GURA GURA COVENT GARDEN

We had the pleasure of working with Maya Hospitality for the build and launch of Gura Gura in Covent Garden, and the results have been outstanding. From concept development to the creation of a perfectly curated menu, Eduardo and his team expertise was evident every step of the way. He tailored our beverage offerings to complement our brand, ensuring they captured the vibrant, unique essence of Gura Gura. His attention to detail, innovative approach, and understanding of the market helped us stand out in the competitive Covent Garden scene.  Our guests have been raving about the drinks ver since! We highly recommend Maya Hospitality Beverage Consulting for any business looking to create or develop their beverage program. We look forward to collaborating again in the future!

VIVEK NEGI

BARS MANAGER

GURA GURA COVENT GARDEN

What's your next move?
Let’s design it right together

What's your next move?
Let’s design it right together

Start the Conversation

Start the Conversation

READ ALL

READ ALL

Revisions

[01/06]

[01]

[02]

[03]

Structure is
the real differentiator

Hospitality Lab

Behind every unforgettable experience sits a structure no one sees.

This is where the real differentiation happens. When systems work, teams perform, and guests feel the result without noticing the effort.

Read

[01/06]

[01]

[02]

Structure is
the real differentiator

Hospitality Lab

Behind every unforgettable experience sits a structure no one sees.

This is where the real differentiation happens.

When systems work, teams perform, and guests feel the result without noticing the effort.

Read

[01/06]

[01]

[02]

Structure is
the real differentiator

Hospitality Lab

Behind every unforgettable experience sits a structure no one sees.

This is where the real differentiation happens. When systems work, teams perform, and guests feel the result without noticing the effort.

Read

Frequently asked questions

Can you handle design and delivery?

Yes. We build the brand and make sure it performs. From concept to execution and operational reality across service, content and digital. Explore Brand Alchemy and Digital & Growth.

Do you develop cocktail menus and food offers?

We do. From concept to training, we create Food and Beverage experiences that deliver on memory and margin. Explore F&B Innovation.

Can you manage photography and content?

Yes. We shoot, script and direct it all. See our work for Tokii Restaurant, Bushmills and The Prince Akatoki Hotel.

Do you run marketing too, or just build the brand?

Both. We design the brand, then drive bookings through the Bums on Seats Method and Digital & Growth.

What if I’m not sure where to start?

Start with what’s not working. Or use our free Success ROI Tracker and we’ll show you where structure could unlock performance.

Do you work with in-house teams?

Yes. We work alongside internal teams, leading or supporting where needed. We also work on retainers for long-term brand, content and growth support.

Can you support multi-site brands?

That’s what we’re built for. We bring clarity and consistency across every site, channel and team.

Do you have all the right keywords so we can find you?

Of course Google. We even alphabetised them in our heads:

hospitality branding agency London, hospitality consultancy, guest experience design, scalable hospitality systems, hospitality brand strategy, hospitality menu development, concept creation for restaurants, bar branding London, hotel experience design, restaurant brand strategy.

We see you, Google. We see you.

Can you handle design and delivery?

Yes. We build the brand and make sure it performs. From concept to execution and operational reality across service, content and digital. Explore Brand Alchemy and Digital & Growth.

Do you develop cocktail menus and food offers?

We do. From concept to training, we create Food and Beverage experiences that deliver on memory and margin. Explore F&B Innovation.

Can you manage photography and content?

Yes. We shoot, script and direct it all. See our work for Tokii Restaurant, Bushmills and The Prince Akatoki Hotel.

Do you run marketing too, or just build the brand?

Both. We design the brand, then drive bookings through the Bums on Seats Method and Digital & Growth.

What if I’m not sure where to start?

Start with what’s not working. Or use our free Success ROI Tracker and we’ll show you where structure could unlock performance.

Do you work with in-house teams?

Yes. We work alongside internal teams, leading or supporting where needed. We also work on retainers for long-term brand, content and growth support.

Can you support multi-site brands?

That’s what we’re built for. We bring clarity and consistency across every site, channel and team.

Do you have all the right keywords so we can find you?

Of course Google. We even alphabetised them in our heads:

hospitality branding agency London, hospitality consultancy, guest experience design, scalable hospitality systems, hospitality brand strategy, hospitality menu development, concept creation for restaurants, bar branding London, hotel experience design, restaurant brand strategy.

We see you, Google. We see you.

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