MENU
04:17:34
[Uk]
MENU
04:17
[Uk]
Hotels &
Luxury Hospitality
Every moment delivered flawlessly.
Hotel brands built for consistency, clarity, and control.
Every touchpoint feels effortless, and every system supports it.
/we’re into robes,
rooftop views,
and ridiculously good operations.
What we build
Bespoke F&B Concepts.
Effortless experiences.
Systems that run quietly in the background.
Brands that stay consistent across locations,
teams, and time zones.
middle eight hotel [01]
/because nothing should feel like work,
not even for your team.
Who we’re built for.
Who we’re built for.
Hotel operators scaling with purpose
From boutique properties to multi-site groups
/good ideas come hungry.
We had the pleasure of working with Maya Hospitality for the build and launch of Gura Gura in Covent Garden, and the results have been outstanding. From concept development to the creation of a perfectly curated menu, Eduardo and his team expertise was evident every step of the way. He tailored our beverage offerings to complement our brand, ensuring they captured the vibrant, unique essence of Gura Gura. His attention to detail, innovative approach, and understanding of the market helped us stand out in the competitive Covent Garden scene. Our guests have been raving about the drinks ver since! We highly recommend Maya Hospitality Beverage Consulting for any business looking to create or develop their beverage program. We look forward to collaborating again in the future!
VIVEK NEGI
BARS MANAGER
GURA GURA COVENT GARDEN
We had the pleasure of working with Maya Hospitality for the build and launch of Gura Gura in Covent Garden, and the results have been outstanding. From concept development to the creation of a perfectly curated menu, Eduardo and his team expertise was evident every step of the way. He tailored our beverage offerings to complement our brand, ensuring they captured the vibrant, unique essence of Gura Gura. His attention to detail, innovative approach, and understanding of the market helped us stand out in the competitive Covent Garden scene. Our guests have been raving about the drinks ver since! We highly recommend Maya Hospitality Beverage Consulting for any business looking to create or develop their beverage program. We look forward to collaborating again in the future!
VIVEK NEGI
BARS MANAGER
GURA GURA COVENT GARDEN
How we think
The Maya 360 Method™
How we think
The Maya 360 Method™
360 Method™
Systems
Strategy
Experience
360
Method™
Systems
Strategy
Experience
360
Method™
Systems
Strategy
Experience
We don’t isolate services, we integrate them.
Concept, strategy, brand, operations, and experience working together to deliver lasting performance.
We don’t isolate services, we integrate them.
Concept, strategy, brand, operations, and experience working together to deliver lasting performance.
/it all works better when it works together.
Our solutions for Hotels
Hospitality Lab
Systems that hold up under pressure.
Built for speed, flow, and guest satisfaction.
Brand Alchemy
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F&B Innovation
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Digital & Growth
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Bums on Seats
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Hospitality Lab
Systems that hold up under pressure.
Built for speed, flow, and guest satisfaction.
Brand Alchemy
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
F&B Innovation
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s
Digital & Growth
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Bums on Seats
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/the best hotel experiences?
always by design.
How is your guest journey?
How is your guest journey?
Welcome scripting, arrival flow, signage, and spatial cues all reinforce value perception in seconds.
Welcome scripting, arrival flow, signage, and
spatial cues all reinforce value perception in
seconds.
ROI:
+10-20%
increased guest spend
ROI:
+10-20%
increased guest spend
Arrival Experience
Arrival Experience
Service & Dinning
Service & Dinning
Personalisation
Personalisation
Departure
Departure
Post-Visit
Post-Visit
First impressions drive perceived value
First impressions drive perceived value
Structure in flow = higher spend, lower friction
Structure in flow = higher spend, lower friction
Guests remember how you made them feel
Guests remember how you made them feel
Close strong.
Guests will talk
Close strong.
Guests will talk
Follow-up drives loyalty
Follow-up drives loyalty
[01/05]
[01/05]
Ready to optimise your guest experience? Let’s design the full journey together
Ready to optimise your guest experience?
Let’s design the full journey together
Performance metrics that matter
Higher RevPAR, ADR, and direct booking rates
Higher RevPAR, ADR, and direct booking rates
Higher guest satisfaction and service consistency
Higher guest satisfaction and service consistency
Faster team onboarding and reduced training time
Faster team onboarding and reduced training time
Stronger brand alignment across sites and departments
Stronger brand alignment across sites and departments
Operational clarity that scales across sites and teams
Operational clarity that scales across sites and teams
/better numbers.
better sleep.
Free tools for Hotel operators
SIGNATURE BY DESIGN
PLAYBOOK
SEAMLESS EXPERIENCE
PLAYBOOK
RETURN ON INVESTMENT
PLAYBOOK
SIGNATURE BY DESIGN
PLAYBOOK
SEAMLESS EXPERIENCE
PLAYBOOK
RETURN ON INVESTMENT
PLAYBOOK
Free tools
for F&B operators
/we don’t gate-keep good ideas.
take these.
use them.
Also running venues or F&B brands?
Explore how we build restaurant and bar concepts.
/smooth check-ins. smarter systems.
it starts here.
[01/06]
[01]
[02]
[03]
Structure is
the real differentiator
Hospitality Lab
Behind every unforgettable experience sits a structure no one sees.
This is where the real differentiation happens. When systems work, teams perform, and guests feel the result without noticing the effort.
[01/06]
[01]
[02]
Structure is
the real differentiator
Hospitality Lab
Behind every unforgettable experience sits a structure no one sees.
This is where the real differentiation happens.
When systems work, teams perform, and guests feel the result without noticing the effort.
[01/06]
[01]
[02]
Structure is
the real differentiator
Hospitality Lab
Behind every unforgettable experience sits a structure no one sees.
This is where the real differentiation happens. When systems work, teams perform, and guests feel the result without noticing the effort.
Frequently asked questions
Do you support both independent and group hotels?
Yes. From boutique independents to global portfolios. Strategy scales while the experience stays sharp. Explore our work for The Middle Eight Hotel in Covent Garden and Prince Akatoki Hotel in Marbel Arch.
Can you help build the concept or reposition what exists?
Both. We support from early Concept Development through to full Rebrand.
Do you work across F&B, rooms and experience?
Yes. We build full guest journeys across check-in, in-room, F&B, and beyond. Explore Guest Experience Innovation.
Can you support a multi-site rollout?
That’s our strength. We create scalable Brand Systems and operational structure across every location.
Do you work with internal hotel teams?
Yes. From GMs to marketing directors and ownership groups, we align with your team to deliver clear, consistent systems. We also work on retainers for long-term brand, content and growth support.
Google, are you checking in for a better search experience?
Here’s your room key.
Maya Hospitality Keywords:
hotel brand strategy, guest experience systems, hospitality concept development, scalable hotel branding London, hotel operational consultancy, luxury hospitality consultancy, multi-site hotel branding, F&B strategy for hotels, hospitality design for hotels, hotel marketing systems
Do you support both independent and group hotels?
Yes. From boutique independents to global portfolios. Strategy scales while the experience stays sharp. Explore our work for The Middle Eight Hotel in Covent Garden and Prince Akatoki Hotel in Marbel Arch.
Can you help build the concept or reposition what exists?
Both. We support from early Concept Development through to full Rebrand.
Do you work across F&B, rooms and experience?
Yes. We build full guest journeys across check-in, in-room, F&B, and beyond. Explore Guest Experience Innovation.
Can you support a multi-site rollout?
That’s our strength. We create scalable Brand Systems and operational structure across every location.
Do you work with internal hotel teams?
Yes. From GMs to marketing directors and ownership groups, we align with your team to deliver clear, consistent systems. We also work on retainers for long-term brand, content and growth support.
Google, are you checking in for a better search experience?
Here’s your room key.
Maya Hospitality Keywords:
hotel brand strategy, guest experience systems, hospitality concept development, scalable hotel branding London, hotel operational consultancy, luxury hospitality consultancy, multi-site hotel branding, F&B strategy for hotels, hospitality design for hotels, hotel marketing systems
Gallery
our thinking
The SEO bits.
It’s all in the details.
These keywords just help the right people find us:
hotel brand strategy | guest experience systems | hospitality concept development | scalable hotel branding London | hotel
operational consultancy